Last Updated: January 05, 2026
1. Introduction
Welcome to the Lokseva Urban Co-Operative Credit Society Ltd ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at info@lokseva.net.
This Privacy Policy applies to all information collected through our website, mobile application ("App"), and any related services, sales, marketing, or events.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and services, when you participate in activities on the App or otherwise when you contact us.
- Personal Information Provided by You: Names, phone numbers, email addresses, mailing addresses, usernames, passwords, and other similar information.
- Financial Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
- App Data: If you use our App, we may also collect the following information if you choose to provide us with access or permission: Geolocation Information, Mobile Device Access (camera, contacts, storage), and Push Notifications.
3. How We Use Your Information
We use personal information collected via our App for a variety of business purposes described below:
- To facilitate account creation and logon process.
- To send administrative information to you.
- To fulfill and manage your orders/investments.
- To request feedback.
- To protect our Services (fraud monitoring and prevention).
- To enforce our terms, conditions, and policies.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal data to third parties.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
7. Contact Us
If you have questions or comments about this policy, you may email us at info@lokseva.net or by post to:
Lokseva Urban Co-Operative Credit Society Ltd Head Office
1301/1308, Janshakti Tower, Next to Bhoomi Plaza,
Dr. Waman Shankar Matkar Cross Lane, Dadar (West),
Mumbai - 400028